Who is maintaining your business IT systems? Is your in-house IT support team maintaining the
systems? We believe the time has come to change and outsource IT maintenance and support.
Over the years, technology has evolved a lot and the truth is that most of the internal or in-
house IT services are not well equipped to match the pace of innovation.
As a result, most businesses find their systems struggling to keep up with the growing demands of the digital
world. As your business grows, so does its requirement for IT support and maintenance.
Managed IT services is the answer to your requirements.
What is Managed Services?
Before we learn about the benefits of managed IT services, let us first understand what we
mean by Managed services.Today almost every business invests in technology to maximize its efficiency and to remain on
par with the competition.
The growing dependence of businesses on networks and IT has been fast increasing and the costs involved in maintaining an in-house IT team is rising.
The growing cost forces many small businesses to sacrifice the quantity or quality of network maintenance efforts to safeguard the limited resources they have.
Managed services involves outsourcing business administration and management
responsibilities to a third party or vendor who has expertise in that field. Managed services
providers (MSP) helps perform several functions for your company like:
- Network Administration
- Data Backup
- Network Security
- Communications
- IT Support
Managed IT services help reduce the burden and pressure off the internal or in house IT team,
allowing them to assist their employers and perform their daily tasks more efficiently and
dedicatedly.
Before the emergence of managed IT services, break fix services were the most popular form of
IT support and maintenance services. Whenever a business experienced a server problem or
network related issue they would get in touch with an IT expert and explain the issue.
If lucky the person would be able to solve their issue, if not they would end up spending a fortune on
repairs and also bear the losses involved in downtime.
Unlike break fix services, managed services offer 24/7 monitoring of your systems with the aim
to prevent failures or issues wherever possible.
Remote monitoring helps the service provider to keep an eye on what is happening and in case of issues fix them directly.
What are the benefits of Managed IT services?
1. Cost Reduction
Outsourcing of the IT services helps convert the fixed IT costs into variable costs. Business
needs to pay only for the services used, this allows to control the IT costs and manage the
budget efficiently.
Secondly hiring and training an internal team of IT experts can be very
expensive. One of the key managed IT services benefits is that it allows the business to utilize
their human resources where they are needed the most.
2. Quick Implementation of Latest Technology
Managed Service Providers (MSPs) have all the resources and technology required for starting
new projects immediately. If a business has an in-house IT team, it may require weeks or
months to hire and train people for the new project and get them going.
MSPs have years of experience in providing IT support and services, which helps in saving time and money while
starting a new project or introducing new technology.
3. Helps Stay Focused on Core Business
Small businesses work with limited resources and the managers have limited time and attention
to focus on IT related issues.
By outsourcing IT services, businessmen and their employees can stay focused on their core business and not get distracted or burdened by complex IT decisions.
4. Reduce risk
Any business investment involves the risk of failure or loss. The markets, competition,
government regulations, technologies are constantly changing.
Managed Service providers (MSPs) have industry specific knowledge especially related to security and compliance issues.
This helps in reducing the risks associated with technology.
5. Competitive advantage
Most small businesses cannot compete with the support services offered by large corporations
and multinationals. By outsourcing their support services even small businesses can access
technology and expertise enjoyed by large companies.
An independent third party managed
cost structure and economy of scale helps the business earn a competitive advantage.
6. Compliance
Your business data is subject to a list of regulations aimed at keeping the information secure.
Your employees will have to go through hundreds of standards and regulations to determine
which ones are applicable to your business.
They also need to ensure that all the applicable rules are followed stringently while performing their day to day work efficiently.
The consequences of violating the standards and regulations result in hefty fines and cause
severe reputation damage.
A managed services provider helps in managing the compliance and audit of the business, thereby ensuring that no data security regulations are violated. Managed IT services help in saving thousands of in-house team hours in the longer run.
7. Round the clock support
Your business systems are remotely monitored round the clock by Managed IT services
providers. Constant monitoring ensures that in case of any problem, the services provider will
work on it and get it corrected before there is any significant impact on the business.
If there is no 24/7 monitoring, there are high chances of network issues happening during the off
hours.
If a system faces problems in the middle of the night, in normal circumstances it would take some hours before anyone notices it, resulting in significant damages in some cases.
Remote monitoring by the MSP helps to take instant corrective action as soon as the problem is
highlighted or arises.
Managed IT services for your business
Integral Choice is a Telecommunication and Cloud Agency servicing businesses across the
country. We aim to offer IT operational excellence with outstanding support service round the
clock to our customers.
Integral Choice is one of the key managed service providers, offering
cyber security consulting and managed security services to businesses across the country.