Over the last few months, because of the ongoing coronavirus pandemic most of the businesses have been forced to shift towards the work from home culture.
The availability of reliable and efficient communication systems has become imperative for businesses at such times. The introduction of VoIP phone system for small and medium businesses can be really helpful for effective communications among the employees and with the customers.
What is VoIP?
VoIP or Voice over Internet Protocol facilitates voice calls through an internet connection instead of a local telephone company.
VoIP converts the voice into a digital signal, compresses it, and sends it over the internet. At the receiver’s end, the digital data is uncompressed and the receiver can hear the sound through the handset or speakerphone.
What is a VoIP phone system?
A VoIP phone system uses the internet for making and receiving calls. It converts the outgoing or incoming calls into a digital signal which is sent through the internet.
A standard telephone signal is converted in a digital signal which can be also received by a non-VoIP number.
Therefore a Business VoIP phone system facilitates receiving business calls on personal mobile devices too. One can make or receive calls through the Business
VoIP provider’s app. For calls made through VoIP, the caller ID will display the business number to the receiver.
Businesses have started opting for Business VoIP systems as they can make phone calls without subscribing for any telephone service, saving them from paying any long-distance charges.
What is the difference between VoIP and landline? Is VoIP cheaper than a landline?
To compare a VoIP system and a landline, you need to consider the below mentioned key areas:
- Features:
Landline phones have very basic features and allow receiving and making of calls.
Whereas, VoIP phone systems offer a wide range of features like having a virtual receptionist, voicemail-to-email, automatic call forwarding, etc.
- Technology:
Landlines work on the copper wire and exchange infrastructure. While the VoIP system works on the internet.
- Cost:
A VoIP phone system is around 40 to 80% less expensive as compared to the traditional landline phone service.
VoIP is cheaper than landline as it works on the existing internet connection. It does not require any separate system or hardware to be installed.
How are VoIP phone systems beneficial for small businesses?
A VoIP phone system is an ideal solution for any business that wants to provide its employees with reliable and inexpensive phone service.
Check out 3 Great Features of Business VoIP Phone Systems.
The chief reason why VoIP has taken a lead over traditional phone services is the flexibility and features it provides at a very low price.
Other than cost savings and professional phone features, there are multiple features of VoIP phone systems which make them beneficial for small and medium businesses, they are:
- Unlimited Calling time, no minutes to track or pay for the minutes used.
- Send and receive unlimited faxes online, similar to emails. No hardware or device required.
- Automated voice greeting can greet callers and can direct them to the concerned person.
- Get HD voice quality phone calls.
- A dedicated conference line for meetings where participants can meet, discuss, and record.
- Voicemail messages can be delivered directly to an email inbox.
- The VoIP Smartphone app facilitates answering business calls on the go.
- Real-Time presence of the receiver or sender can be determined. One can see who is available to receive calls and messages and who is away.
- Chatting with the whole team is possible on one system. Video and screen sharing enables better team coordination and helps get work done faster.
- Send and receive text messages (SMS) to customers, useful for receiving quick updates, and for sending appointment reminders.
- VoIP systems can be integrated with your current CRM. This can help boost productivity.
Which is the best VoIP Phone system for Small Business?
The Mitel MiCloud Hosted PBX service is a VoIP phone system for small and medium businesses that is ideal for businesses operating out of their mobile devices.
This affordable VoIP phone system is extremely user-friendly and offers very good call quality and mobile device integration.
If offers unlimited calling in the U.S. and Canada whereby helping reduce your company phone bills. It also has a unique phone system in place for remote workers.
This business VoIP offers superior PBX features, sophisticated call controls, and softphone. The availability of mobile and IP desk phone facilitates connecting and speaking effortlessly with team members and customers located anywhere.
It helps collaboration amongst employees and teams as it facilitates bringing the teams together with services like messaging, conferencing, screen sharing, file sharing, etc. Users can stay connected from anywhere with the help of the web, mobile, and desktop applications.
8×8 was launched in 2002 and has been one of the first VoIP providers in the country. Today it is serving over a million businesses and is one of the best VoIP phone system for small businesses.
It offers three VoIP plans, and each plan is loaded with features that can be very useful for mid and small-sized companies that are involved in international business.
Companies can improve their operational efficiency by availing a customized phone system from 8×8. Special custom plans help the companies to select features in their VoIP phone system, depending on the specific needs of their business operation.
By using these revolutionary phone solutions from 8×8, businesses will be able to reduce churning and improve their revenues.
8×8 can also be integrated with many useful third-party business apps like Salesforce, Netsuite, Microsoft Dynamics, and many more.
8×8 offers unlimited calls to up to 47 countries at no additional cost. Some of the packages from 8×8 offer call center features like call queuing, monitoring, etc.
They also offer up to 10 GB online storage for storing important media files and recordings of calls.
RingCentral has been providing phone services to small and medium businesses since 1999.
It is a business VoIP system that offers all the standard phone services along with unlimited domestic calling and an automated attendant service for greeting and routing all incoming calls without human intervention.
The advanced packages of RingCentral can be integrated with many useful apps like Slack, Salesforce, and many more.
It offers HD video meetings where up to 200 participants can join. RingCentral can be named as the best overall business
VoIP systems as it offers the perfect balance of affordability, features, and usability.
Nextiva is a small business VoIP phone system that offers unlimited calling to any number in U.S. and Canada, great call management features, and exceptional customer service.
One of the best features of the premium plans offered by Nextiva is that it offers a free professionally recorded voice recording which can become the official voice of your VoIP phone system.
This is a very useful feature for businesses or companies who are trying to establish a professional telephone communication presence.
Nextiva’s mobile app not only offers several robust call management features but can also turn any smart device into a mobile fax machine.
Get the Best VoIP phone system for small and medium businesses
Integral Choice is a Marietta based Telecommunication and Cloud Agency which provides the best phone systems, and cloud-based solutions required for keeping the business up and running in the USA.
Integral Choice works with over 65 carriers in the entire USA who can provide your business with the best and most affordable VoIP services.
Contact us today on (678) 255-2707 or email us at nick@4ici.com to save money on your phone system or to learn about the versatile business VoIP solutions available to you.