You may have heard of “the cloud,” in relation to computing and file storage. But did you know cloud-based technology can also change the way your business handles communications? Cloud-based phone systems can be a significant asset for businesses of all sizes and industries. Here are a few benefits to consider.
What Are the Benefits of Cloud-Based Phone Systems?
1.Remote Assistance
Cloud-based communications systems are hosted and maintained remotely. This means you won’t need an on-site IT team, which can be costly. The provider takes care of everything from upgrades to troubleshooting. Furthermore, the lack of physical hardware and enhanced security of many cloud-based systems means specific issues, such as security breaches or equipment malfunctions, are less likely to occur.
2.Portability
An increasing number of businesses are working with remote teams, and some forego a traditional brick-and-mortar headquarters or storefront altogether. With a cloud-based internet and phone system, all members of your team can communicate effectively from anywhere with an internet connection. Many providers offer options to access the system from computers as well as tablets and smartphones, making it easier than ever to collaborate via text, call, and other methods.
3.Flexibility
Cloud-based phone systems are incredibly flexible with a broad range of advanced features, including conference calling, call forwarding, and remote access. It’s even possible to add new and remote locations temporarily or permanently. Cloud-based systems are also easy to scale up as your business grows.
4.Cost-Efficiency
Cost-efficiency is the primary reason most businesses consider a cloud-based phone system. Traditional communications networks tend to cost significantly more up-front compared to cloud-based alternatives, as providers typically require an investment for equipment and set-up, as well as a contracted use period. Cloud-based systems, on the other hand, do not require physical hardware and providers typically offer pay-as-you-go options.